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Frequently Asked
Questions

1. Information about Hollard, Dotsure and the Transfer

1.1 Who is Hollard

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1.2 Who is Dotsure

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2. Transfers of Policies from Hollard to Dotsure

2.1 Why is the insurer of my policy changing?

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2.2 Which policies are affected by the transfer?

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2.3 How will the policies be transferred?

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3. Do you have to give consent to the transfer of your policy or cover?

3. Do you have to give consent to the transfer of your policy or cover?

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4. What does this mean for my policy if the Proposed Transfer is approved?

4. What does this mean for my policy if the Proposed Transfer is approved?

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5. Will policy benefits remain secured?

5. Will policy benefits remain secured?

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6. How will the Proposed Transfer take place?

6. How will the Proposed Transfer take place?

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7. What is the Transfer process:

7.1 The process of the Transfer will be as follows:

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8. What if I do not want Dotsure to underwrite any cover relating to me?

8. What if I do not want Dotsure to underwrite any cover relating to me?

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9. Where can I obtain more information about the Proposed Transfer?

9.1 Copies of the documents mentioned below shall be available for inspection on the websites of:

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9.2 The documents available for inspection will include:

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10. How will my existing claims be dealt with?

10.1 How will my existing claims be dealt with?

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11. Who can I contact if I have enquiries regarding the Proposed Transfer?

11.1 Please direct all queries as follows:

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Alternatively, please direct your enquiries to the Prudential Authority per email at SARB-PA@resbank.co.za.