Thousands of South Africans put their trust in us to cover the things they care about most. Find out why, join the dotsure.co.za family today!
Behind every review is an experience that matters.
See what our fans have to say, read independent reviews.
Up to R280,900* liability cover against damage your pet might cause.
Up to R56,200* cover against vet bills incurred for accidents or illnesses, annually.
We'll reimburse you up to R11,200* for every valid claim submitted.
Take your pet to any licensed vet in South Africa. Before you leave, pay your vet bill in full.
Submit your pet insurance claim, together with the invoice, online or via email.
We pay most claims in 2 days or less and deposit directly into your bank account.
Like most other pet insurance providers, dotsure.co.za does not cover pre-existing conditions or elective procedures. There is no waiting period for accidents, but there is a 30-day waiting period for illnesses before your pet is covered.
I am so pleasantly surprised by every interaction with Dotsure. Pet insurance claims are so quick, easy and hassle-free. Their consultants are friendly, competent and empathetic. There are very few companies that I feel this strongly about because they actually DO what they advertise.
- Hayley M
I don’t often come on to Hellopeter to give good reviews, but Dotsure deserves a big THANK YOU. From the day I signed up, with all my claims and even after I had to say goodbye to my doggy friend. I received a beautiful email saying that they will feed a shelter animal after I took him off my insurance. A truly amazing team at dotsure. Thank you
- Kaylene V
Special thanks to Palesa for her friendliness and knowledge to assist me with my new policy. Best of luck and thank you.
– Joey C
My cat Princess Isabel had to go into hospital after a nasty bite. She came home on Wednesday after being away for nearly a week. This was a traumatic experience and when you receive the bill you have to go lie down to recover from the shock. What a surprise when I submitted my claim and Dotsure paid out in less than 24 hours! I never knew companies like you still existed. Thank you very much.
– Zenobia M
With the outbreak of Covid-19 being declared a national disaster and the President’s recent announcement of the 21-day lockdown, we would like to encourage all our customers and potential customers to make use of our digital servicing channels, wherever possible.
We are trying our best to prevent this from impacting the service that you have become accustomed to, but you may experience slight delays in service delivery due to our call centres agents being limited to claims & service consultants.
Remember with dotsure.co.za, you can quote, buy, and manage your policy online, 24/7 without any delays. You can also chat to our consultants online via our website’s chat facility.
We thank you for your patience and understanding and encourage you to stay safe.