If it’s flexible and affordable insurance you’re after, dotsure.co.za is your go-to insurer for car, pet, life and household cover! Whether you’re a night owl or an early bird (or maybe both!), you decide when and where you’d like to manage your policy. Access to the dotsure.co.za Manage Portal simplifies your life and will save valuable time, so you’ll have more time to do the things you actually love doing.

With the help of the Manage Portal online platform, you’ll have control of your policy and portfolio with dotsure.co.za 24/7.


7 Things you can do on your Manage Portal


  1. Change your personal details

We know that change is inevitable. People move, get married, get new mobile numbers, and some even change their identities. Manage Portal allows you to update your profile picture and personal info in a matter of seconds.

NB – Remember to always update your details ASAP when they change as it might have an impact on your cover and validity of a claim submitted!


  1. Make policy changes

You can manage your policy online: view policy details, change your nominated driver, add or remove standard accessories for car insurance and change your security details for household insurance. Yay to technology!


  1. Submit a claim

You can submit a claim and upload any supporting documents we might ask of you, even view the status of a claim after you’ve submitted.


  1. Change your banking details

If you’ve moved over to a different bank, you can very easily opt for the DIY route when it comes to updating your banking details associated with your dotsure.co.za premium debit orders. It’s super simple and hassle-free.


  1. Check out your history

You can view and download detailed history of premiums due/deducted and other transactions related to your car insurance policy. It’s even possible to request a 6-month or 12-month billing statement.


  1. Log a query

There’s no such thing as a stupid question, so ask away! Our consultants are on standby, eagerly waiting for an opportunity to turn a policyholder into a fan. 😉


  1. Ask for policy docs

Need us to send you policy documents? Ask and you shall receive. Submit the request on Manage Portal and at the drop of a hat, you’ll receive an email with the documents attached.


Enjoy managing your insurance like a boss! If you have a dotsure.co.za policy sign into your Manage Portal here.


Have a question? Live chat to a consultant via the online chat bubble at the bottom of the page on www.dotsure.co.za OR pop us a mail at u2us@dotsure.co.za. If you prefer to call, you’re welcome to reach us at 0861 dotsure (368 7873).


*T&Cs apply and are obtainable by emailing u2us@dotsure.co.za.