The Fastest and Easiest Way to Claim
Most people get stressed out when having to claim from their insurer, but we want to change that. It’s our mission to make claiming as simple, straightforward, and as easy as possible. That’s why we’ve incorporated AI-driven technology into our claims process!
Why bother with the old-school paper shuffle when you can go digital? Embracing online claiming isn't just about saving trees, it's about simplifying your life. With hassle-free submissions at your fingertips, you can say goodbye to papercuts. Plus, with technology powering the process, your claim is streamlined, secure, and oh-so-efficient.
So, instead of waiting around for snail mail, just a few clicks and boom! Your claim is zooming its way to approval.
Here’s How to Claim Online:
Step 1 - Visit your vet
Get the treatment your pet needs when they need it, and make sure to keep your itemised invoice after you’ve paid.
Step 2 - Submit your claim online
If we can get you through the entire claims process without having to talk on the phone, we consider it a job well done! Login to the Manage Portal to upload your vet invoice - anytime, anywhere.
(If you’d prefer to chat with a friendly human, we have plenty of those too – simply call us on 0861 368 7873.)
Step 3 - Get your cash back, fast
Once you’ve submitted your claim and invoice, our average turnaround time for pet insurance claims is less than 48 hours!* (If you submit your claim online, your pay-out can be even faster.)
After submitting a valid claim, we’ll send you the claim number and the details of your claim handler.
It’s that simple.
*Ts&Cs apply. Reimbursement is subject to submission of a valid claim and may be affected by weekends, public holidays, and bank policies.
