It was Bill Gates who famously said that your most unhappy customers are your greatest source of learning. We take our customer feedback very seriously and we crave your feedback.
At dotsure.co.za our products and services are truly centred on real customer value, as such we are fanatical about learning what customers want.
Don’t take our word for it though, here’s what some of you had to say.
Super friendly service & fantastic benefits- by Shardha-Hari on Jun 2, 2017
I have recently discovered Dotsure and I extremely impressed with the fantastic benefits they provide their clients. Not to mention their super friendly & super-efficient staff when you call into their call centre with any queries. I have recently had interaction with Marguerite and she was just great with answering my questions.
Well done Dotsure!! I AM HOOKED.
Amazing service by Dotsure consultant Kimley by Bebe001
This review serves to credit the amazing customer service by Dotsure consultant Kimley. She was professional, polite and incredibly helpful. On top of that, she even managed to arrange a discount on my policy fee. I have been with Dotsure just over a year now, and I have no complaints. All consultants are attentive and quick with feedback. Kimley made sure to put me at ease and sorted out all queries wonderfully. I am so impressed with her service. Well done – I am a very happy client.
Great service and value for money! – by Ettienne-Poley
Friendly and immediate service when I requested to cancel my Platinum Top-Up Insurance, as well as an unexpected 10% refund on my April policy premium because it is my birth-month!
We’d love to hear from you. Rate our service, let us know what you like, what you don’t and most importantly, what you need.