Find your purrr-fect pet insurance plan
Find your purrr-fect pet insurance plan.
Pet Insurance benefits to bark about!
Multiple pet discount
Slash 15% off your pet insurance premium when you add more than one pet to your policy.
Choose any vet
You can visit any registered veterinarian in the whole of Mzansi.
Lightning-fast pay-outs
Valid claims are reimbursed within 48 hours upon receiving the supporting documents.
Month-to-month
You can adjust your pet's cover anytime, no long-term leash.
No hospitalisation required
Your pet doesn't have to be admitted or stay the night to be covered.
No pre-approval
You don't need pre-approval to visit the vet or claim.
Say Goodbye to Big Vet Bills:
Protect Your Pet with Insurance
Pet's don't have purses or pockets, so a surprise trip to the vet will be coming out of yours.
8
different insurance plans for different pets
400M+
in vet bills reimbursed since Jan 2020
20K
average cost of a normal, healthy pet
24/7
manage your policy online, anytime
What is pet insurance
and how does it work?
Step 1
Get treatment
Go to any trusted vet of your choice.
Step 2
Submit a claim
Upload your vet invoice on our 24/7
Manage Portal.
Step 3
Get reimbursed, fast!
We'll transfer the funds within 48 hours.
Passionate about providing our world with Soft Landings.
Our policyholders are making a difference in the world. When you buy a pet insurance policy online, you contribute to the work of welfare vets at the Animal Anti-Cruelty League. Your pet insurance policy helps other pets too, contributing to the monthly vet bills of the South African Guide-Dogs Association.
Add-ons
Get even more value and protection added
to your cover.
Excess Buster
Avoid any surprises and reduce the amount you're liable to pay when you claim.
Cover Gap Extension
Mind the gap! Remove specific limits to give you extra cover when you need it most.
Funeral Support
Goodbyes are hard. Paying for everything shouldn't be.
Wellness Benefits/Plus
Cover for routine veterinary care and prescribed treatments.
Hear from our loyal clients
Their pet insurance has truly been a game-changer for me and my furry friend! From seamless sign-up to hassle-free claims processing, their service is top-notch. I've had peace of mind knowing that my pet's health needs are covered, allowing us to focus on creating cherished memories together. The customer support team is friendly and helpful, always ready to assist with any queries. If you're looking for comprehensive pet insurance with outstanding service, dotsure.co.za is the way to go!
I've been with dotsure.co.za pet insurance since 2017 and I’m just always amazed at their fast, efficient, and extra helpful ways from queries to claims! Simply the best!
I had pet insurance for my 2 dogs for the last 8 years. I’ve used both their online platform, and call-in option, and the staff was always able to answer my questions and file a claim. In the cases where the claim was not valid, they told me the reason and I understood. Thanks for being a great company.
I have 6 dogs on my profile, and I’ve been a member for some time. The monthly contribution is very affordable, and I’ve had several claims with no hassle at all. One needs to download the correct form and the vet completes it with the relevant account information. I received payment within 24 hours on both claims. I can honestly advise anyone reading to join dotsure.co.za, if your pets are family members like mine.
Their pet insurance has been an incredible choice for our furry family members. Their service is top-notch, with quick and hassle-free claim processing. Their policies are comprehensive, offering peace of mind for unexpected vet bills. The customer service team is always friendly and helpful, making the entire experience positive and stress-free. I highly recommend dotsure.co.za pet insurance to all pet owners!
Being a client of dotsure.co.za has been one of the most painless experiences I've ever had! They have such a quick turnaround time for applications, and their prices are insanely good. We have a rescue dog who is very healthy and doesn't need much medical care, but it is so comforting knowing that when he does have any issues, we don't need to worry about fighting with our insurance provider. Thank you, dotsure.co.za!
I am such a fan of dotsure.co.za! Quick and efficient service, from beginning to end. Changing my banking details was no hassle at all and was concluded within an hour of my first email. The zero hassle, friendly staff, and SUPERB service is an inspiration to our nation! Go dotsure.co.za! You are leading the way!
I have been with dotsure.co.za for many years now. I won't use any other insurer for our pets. They answer all calls and emails promptly. Never have I ever not received assistance immediately. They always follow up with a call to make sure all is well. This is service that you just don't receive anywhere, from anyone. Keep it up guys, you rock!
Frequently Asked Questions
Do I need to register to manage my policy online?
You don't need to register to access your Manage Portal. All you have to do is follow this link and follow the easy steps. Should you experience any issues, please call us on 0861 368 7873 or email u2us@dotsure.co.za.
Do I have to visit a specific vet practice?
No, we accept invoices from all South African vet practices, as long as they're qualified and registered with the relevant regulatory bodies.
Do you cover pre-existing or congenital conditions?
Congenital conditions are conditions your pet was born with (although symptoms or complications as a result of these may only present at a later stage). Pre-existing conditions are conditions that present symptoms before the start of the policy or before the end of the applicable waiting period. Unfortunately, pre-existing and congenital conditions are not covered.