What makes dotsure.co.za different from any other insurer?

Our values set us apart!

If we are to be entrusted with the responsibility of protecting the things that you care about most, you should know what we believe and why we believe it.

Our Values

  • Teamwork makes the dream work. Our team is our family.
  • We believe in the power of disruption, because there is always a better way!
  • Empowering our customers and employees by continually innovating.
  • We do more with less, at a lower cost than the rest, for the benefit of our clients.
  • Our Customers define us.
  • Our goal is to create fans, not policy holders. We’ll achieve this through a culture of hard work; a fanatical value adding client service focus and loving what we do.

Vision

We believe that the insurance industry is in desperate need of change, in order for customers to experience better value. The opportunities for change lie in innovation and in the use of technology; as one day 80% of insurance will be sourced and purchased online. People will buy insurance from a company that’s products and services are truly centred on real customer value; are fanatical about learning what customers want; and that keep things simple. dotsure.co.za will be that company!

Mission

Through innovation, technology and a culture of customer value, we disrupt the insurance industry in order to deliver better products, with better service and at lower premiums than our competitors. We do this to provide a better outcome to YOU when protecting the things you care about most! Our customers are always at the very heart of everything we do and our aim is to create fans, not policy holders!

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