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Cronje L
Very impressive. Within less than 48 hours the whole claim process had been opened and closed 100% to our satisfaction. I wish all insurance companies were such a pleasure to deal with.
Nicola J
Within minutes of claiming I had received a call from Tiffany who was so easy to talk to and she explained every step of the way. It was so refreshing.
Renee
Communication was constantly provided throughout the day. Very professional service in all aspects. Thank you!
Blanche H
As always, dotsure.co.za has provided an excellent service as I claimed for my pet. Thank you Tiffany T. for speedily seeing to and finalizing my claim.
Samantha J
Tiffany handled my claim with incredible speed and efficiency. I got paid out within 24 hours of submitting my claim which is a service I have never received from any other insurer.
Bianca A
My claim was handled instantaneously and professionally. Chantelle was friendly and professional. I always receive outstanding service from dotsure.co.za.
Heinrich
Yandisa N. helped me sign up for an extended warranty on my vehicle. Patiently trying to call me multiple times after our initial phone call until I had the availability to talk to him.
Isabel
dotsure.co.za helped me move over to them from a previous company that I wasn’t happy with. Not only do they have better prices, but they also go out of their way to help.
Zenobia M
What a surprise when I submitted my claim and Dotsure paid out in less than 24 hours! I never knew companies like you still existed. Thank you very much.
Joey C
Special thanks to Palesa for her friendliness and knowledge to assist me with my new policy. Best of luck and thank you.
Cronje L
Very impressive. Within less than 48 hours the whole claim process had been opened and closed 100% to our satisfaction. I wish all insurance companies were such a pleasure to deal with.
Nicola J
Within minutes of claiming I had received a call from Tiffany who was so easy to talk to and she explained every step of the way. It was so refreshing.
Renee
Communication was constantly provided throughout the day. Very professional service in all aspects. Thank you!
Blanche H
As always, dotsure.co.za has provided an excellent service as I claimed for my pet. Thank you Tiffany T. for speedily seeing to and finalizing my claim.
Samantha J
Tiffany handled my claim with incredible speed and efficiency. I got paid out within 24 hours of submitting my claim which is a service I have never received from any other insurer.
Bianca A
My claim was handled instantaneously and professionally. Chantelle was friendly and professional. I always receive outstanding service from dotsure.co.za.
Heinrich
Yandisa N. helped me sign up for an extended warranty on my vehicle. Patiently trying to call me multiple times after our initial phone call until I had the availability to talk to him.
Isabel
dotsure.co.za helped me move over to them from a previous company that I wasn’t happy with. Not only do they have better prices, but they also go out of their way to help.
Zenobia M
What a surprise when I submitted my claim and Dotsure paid out in less than 24 hours! I never knew companies like you still existed. Thank you very much.
Joey C
Special thanks to Palesa for her friendliness and knowledge to assist me with my new policy. Best of luck and thank you.
Cronje L
Very impressive. Within less than 48 hours the whole claim process had been opened and closed 100% to our satisfaction. I wish all insurance companies were such a pleasure to deal with.
Nicola J
Within minutes of claiming I had received a call from Tiffany who was so easy to talk to and she explained every step of the way. It was so refreshing.
Renee
Communication was constantly provided throughout the day. Very professional service in all aspects. Thank you!
Blanche H
As always, dotsure.co.za has provided an excellent service as I claimed for my pet. Thank you Tiffany T. for speedily seeing to and finalizing my claim.
Samantha J
Tiffany handled my claim with incredible speed and efficiency. I got paid out within 24 hours of submitting my claim which is a service I have never received from any other insurer.
Bianca A
My claim was handled instantaneously and professionally. Chantelle was friendly and professional. I always receive outstanding service from dotsure.co.za.
Heinrich
Yandisa N. helped me sign up for an extended warranty on my vehicle. Patiently trying to call me multiple times after our initial phone call until I had the availability to talk to him.
Isabel
dotsure.co.za helped me move over to them from a previous company that I wasn’t happy with. Not only do they have better prices, but they also go out of their way to help.
Zenobia M
What a surprise when I submitted my claim and Dotsure paid out in less than 24 hours! I never knew companies like you still existed. Thank you very much.
Joey C
Special thanks to Palesa for her friendliness and knowledge to assist me with my new policy. Best of luck and thank you.
5 out of 5 star
rating from our fans
rating from our fans
As rated on Facebook
2021
The Star Reader’s
Choice Award
Choice Award
Best Pet Insurance Company
2020
Say goodbye to 40-minute calls, hidden T&Cs, and slow claims pay-outs
Say hello to an innovative insurance product that’s easy to use and even easier to understand. Quote online in under 5 minutes and claim superfast anytime, anywhere with our 24/7 Manage Portal.
MANAGE PORTAL
Manage everything,
anywhere.
Super convenient
Manage your entire insurance policy 24/7, no matter where you are.
Save time & trees
No more paperwork. No more phone calls. Enjoy digital DIY at its best.
Claim online superfast
Need to submit a claim at 2AM?
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Real purpose.
Real difference.
We’re an insurance company with a big heart. For every pet policy bought online, we feed a puppy for a month. For every Motor or Warranty policy bought online, we donate 20 meals to someone desperately in need. In 2020 alone, we fed over 1 million disadvantaged people, and provided over 80 000 meals to vulnerable shelter pets.
Find out more
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Any reference on this website to "dotsure.co.za", "we", "us", or "our" refers to Dotsure Limited (Registration number 2006/000723/06) (FSP39925) and Dotsure Life Limited (Registration number 2012/066504/06) (FSP44793), licensed as non-life and life insurers respectively and authorised financial services providers. Client testimonials do not constitute financial advice.
*Prices displayed are indicative only and may be subject to change. Risk profile and policy dependent.
**#1 Insurer as rated on Hellopeter.com (from December 2019 to December 2021)
