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Hi, I'm Dot!We know we have been creating a stir. We’re born disruptors and innovators and we care about the things that matter to you. We are more than just an insurer- we are a special team of people who are passionate about what we do.
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We live to impress and to add value to the lives of our customers. Our goal is to create fans, not just policyholders, and we love sharing the journey with you.
We believe that the insurance industry is in desperate need of change, in order for customers to experience better value. The opportunities for change lie in innovation and in the use of technology; as one day 80% of insurance will be sourced and purchased online. People will buy insurance from a company whose products and services are truly centred on real customer value; are fanatical about learning what customers want; and that we keep things simple. dotsure.co.za will be that company!
Through innovation, technology and a culture of customer value, we disrupt the insurance industry in order to deliver better products, with better service and at lower premiums than our competitors. We do this to provide a better outcome to YOU when protecting the things you care about most! Our customers are always at the very heart of everything we do and our aim is to create fans, not policy holders!
Soft Landings is an organization wide initiative whereby we give back to our communities. It’s driven by our passion for animals as well as a number of other causes close to our hearts. We raise funds, donate food and collect giant towers of blankets for people and pets in need.
You help us feed a shelter pet for a month for every online pet insurance policy bought.
Dog-lovers take the leash to a sunset stroll in aid of the Animal Anti-Cruelty League.
Each July, we brave the winter waves and collect blankets for the needy.
It’s never easy being a parent, however it is very rewarding when you have Dotsure.co.za by your side. They are more than a business – they are a family. I have had an a bumpy journey with my 4 dogs over the past year and more claims than one can handle – but Dotsure creates a streamline process, effective communication and prompt payment. No need to ever feel alone again! Dotsure is the comfort blanket you want by your side. We Woof You guys.
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I am so pleasantly surprised by every interaction with Dotsure. Pet insurance claims are so quick, easy and hassle-free. Their consultants are friendly, competent and empathetic. There are very few companies that I feel this strongly about because they actually DO what they advertise.
-Hayley M
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My cat Princess Isabel had to go into hospital after a nasty bite. She came home on Wednesday after being away for nearly a week. This was a traumatic experience and when you receive the bill you have to go lie down to recover from the shock. What a surprise when I submitted my claim and Dotsure paid out in less than 24 hours! I never knew companies like you still existed. Thank you very much.
–Zenobia M
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Special thanks to Palesa for her friendliness and knowledge to assist me with my new policy. Best of luck and thank you.
–Joey C
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I don’t often come on to Hellopeter to give good reviews, but Dotsure deserves a big THANK YOU. From the day I signed up, with all my claims and even after I had to say goodbye to my doggy friend. I received a beautiful email saying that they will feed a shelter animal after I took him off my insurance. A truly amazing team at dotsure. Thank YOU.
-Kaylene V
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